Frequently asked questions
Where are Libellum servers localized?
The servers are in Québec at Beauharnois.
Is there an Android app for Libellum?
Once connected to your account, you can install Libellum with the option "Install our app" in the menu.
Is there an iOS app for Libellum?
Once connected to your account. Tap the "Share" button (it looks like a square with an arrow pointing out of it) at the bottom of the screen.
Scroll down and select "Add to Home Screen and tap "Add."
How do I assign a number to my invoice?
You can assign invoice a number by printing/downloading or sending it by email.
How can I change the current invoice number?
You can change your current invoice number by going to settings and changing the invoice number input.
How do I activate taxes?
You can enable taxes by adding your GST/QST numbers in settings.
How can I send my invoice by email to my client?
You can send an invoice by previewing it and clicking on the Send link.
How can I configure my email to send invoices
You can setup your email in settings.
How can I change my rate?
You can change your rate in the Products section.
How can I get my invoice?
You can download the invoice by previewing it and clicking Download.
How can I print my invoices?
You can print your invoice by previewing it and clicking on Print.
How can I have more advanced help?
We have help guides that could help you learn how to use a certain feature. You can also contact us by creating a message in the support section.
How can I remove the Libellum logo from invoices?
You can remove it, if you have a paid account, by going in settings and activating "Remove Libellum from documents".
Where can I change my password?
You can change your password in settings.
